Update a Rejected Docket - Web View

In this article you'll find the steps to update a rejected Docket & then resend to your Customer.

1. Select the Dockets tab on Docketbook

2. Select the Rejected Docket where you can then view the Rejection Reason and then select "Details"

Rejected 1-2

3. Inside the Docket you can then select "Redraft" which will put the Docket in Draft Status

Reject 2

4.When the Docket is in Draft, you can make changes and then select Send once complete

Reject 4

 

If you have any issues or further questions, please contact support@docketbook.com.au