Items not saving and showing a cloud symbol

The cloud symbol can occur when you don't have phone signal while on the Docketbook App or there's lack of internet connection on the phone.  If this occurs, you'll be having issues when you save items on the App and you are seeing a cloud symbol as shown in the image below

To resolve this, please click on the 3 lines at the top left of the app, and click on "Upload Queue". 

Delete/clear everything that is in the Upload Queue, as this is most likely what is causing the issues. 

If this issue continues, delete and reinstall the Docketbook App.