Recall a Accepted Docket

This article will walk you through the steps to recall a Docket that has is in Accepted status.

If a Docket has been accepted by your Customer, the only way to recall it is to send an email to support@docketbook.com.au, including the Docket Number. Our team will then manually change the status back to Sent, allowing you to proceed with recalling it into Draft.

Once the Docket is in Sent status, you can recall it by following the steps outlined here: Recall a Sent Docket - Web View